Please note the following answers to some frequently asked questions you may have about the Library and library services while our services and hours are temporarily altered due to COVID-19:
- Can I still get help with library-related questions?
Yes! Send us an email at email@example.com or call the Library at 508-835-3711. If you leave a message, please be sure to leave us your contact information and let us know the best times to reach you.
- What if I want to use the online resources available through the Library’s website, but I don’t have my card or I forgot my pin?
Send us an email or call 508-835-3711! We can reset your pin and give you your card number over the phone. We’ll just verify some basic information to ensure privacy.
- What if I want to use the online resources available through the Library’s website, but I don’t have a library card?
Give us a call at 508-835-3711! We will create a temporary card over the phone and give you the information so that you can use all of our digital resources. We will schedule a time for you to stop by with your photo ID and to pick up your physical library card!
- What should I do with the Library books and materials I have at home?
We are accepting returns in the Newton Street vestible during the following days and times. An appointment is not required for the returning of materials. Please note, days and times are subject to change:
Tuesdays through Saturdays: 10:00 a.m. – 5:00 p.m.
Wednesdays: 10:00 a.m. – 8:00 p.m.
Returned items will be quarantined prior to check-in, so an item may remain on your account for up to two weeks while it is being processed. Late fines for Beaman Library materials will not be accrued during the quarantine period. When the item is checked in, the check-in date will reflect the actual return date.
- Can I borrow materials from the Library?
We are continuing to offer contactless pick up in the Newton Street vestible in addition to browsing! Appointments are not required.
To review the procedures and hours available for browsing, please visit our homepage or call the Library at 508-835-3711.
- What about overdue fines and fees?
Any fines accrued on West Boylston items during thistime will be waived. Please contact us if you have any questions.
Check out books, magazines, and films through the Library’s website beamanlibrary.org or read or listen to library books and magazines on your computer, Kindle, smartphone or iPad using Libby or Overdrive.
Check out instructions and video tutorials with Niche Academy on how to use these services. Just click on the link to the tutorial and you will find a brief online instructional clip on using these electronic databases and eResources. To find Niche Academy tutorials click on Niche Academy on the Learning & Research tab at the top of our website.
Browse the Telegram and Gazette through NewsBank!